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BETTER FOOD BETTER VIBES
 

Phone

+44 (0) 7508 916478

Address

11 Walker Street, Denton, Manchester, M34 3LH

Email

themcrhotbox@gmail.com

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MCR Hotbox Privacy Policy

Last Updated: 13/08/2025

1. Introduction

MCR Hotbox ("we," "us," "our") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and disclose personal data.

2. Who We Are

Organisation Name: MCR Hotbox
Location: Denton, Manchester, United Kingdom
We act as the data controller, meaning we decide how and why to process your personal data. If applicable, contact the Data Protection Officer (DPO) at: [Insert Contact Details].

3. Personal Data We Collect

We collect data directly or indirectly from individuals, including:

  • Names, email addresses, phone numbers (e.g., via contact forms, bookings).

  • Payment details (if processing payments).

  • CCTV images or recordings, if monitored on-site.

  • Any additional data you choose to provide (e.g., feedback).

4. How We Collect Your Data

  • Through enquiry forms (online or in-person).

  • Reservation systems and payment processors.

  • CCTV surveillance (if applicable for security).

5. Why We Collected Your Data (Purposes)

We process your data for purposes such as:

  • Responding to enquiries and fulfilling bookings.

  • Processing payments and managing orders.

  • Ensuring premises security and safety (via CCTV).

  • Sending service updates or promotional communications if you opt in.

6. Lawful Basis for Processing

Under UK GDPR, our lawful bases include:

  • Contractual necessity (e.g., payment processing, bookings).

  • Legitimate interests (e.g., security via CCTV).

  • Consent, when applicable (e.g., marketing emails).

7. Data Minimisation & Retention

We only collect what’s strictly necessary for the stated purpose—following the principle of data minimisation Wikipedia. We retain data for as long as needed—for instance:

  • Booking and payment records: up to [e.g., 2 years].

  • CCTV footage: securely deleted after [e.g., 30 days], unless required for legal purposes.

  • Communications/feedback: until it’s no longer needed.

8. Data Sharing

We do not sell or rent your data. We may share personal data:

  • With payment processors or booking partners (only as necessary).

  • With law enforcement or public authorities if legally required.
    If data is shared outside the UK, we ensure adequate protections are in place.

9. Your Rights

You have rights under UK GDPR, including:

  • Right of access: See what personal data we hold.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data where applicable.

  • Restriction of processing and object to processing (e.g., for marketing).

  • Data portability, in specified circumstances.

To exercise these rights, contact us at: [Insert Contact Details]. You may also lodge a complaint with the Information Commissioner’s Office (ICO) Harper JamesInformation Commissioner's Office.

10. Security Measures

We protect your personal data using appropriate technical and organizational measures—like secure storage, encrypted databases, access controls, and staff training Wikipediahttps://secureprivacy.ai/.

11. Children’s Data

Our services are not directed at children under 13. We do not knowingly collect their data.

12. Policy Updates

We will update this policy whenever our data handling practices change or in response to legal requirements. The “Last Updated” date will always reflect the most recent revision.

13. Contact Us

For any questions or data protection enquiries:

  • Email: themcrhotbox@gmail.com

  • Phone: +44 (0) 7508 916478

  • Address: 11 Walker St, Denton, Manchester, United Kingdom

Why This Works for You

© 2025 THE MCR HOTBOX LTD

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